CANCELLATIONS, REFUNDS, AND RETURNS
Participants may request the cancellation of their registration by submitting a formal request to the event's official support channel.
Refund requests will be subject to the following criteria:
Request made within 7 (seven) calendar days of purchase
A full refund will be issued, as provided for in the Consumer Protection Code for purchases made online.
Request made more than 7 (seven) days after purchase and before the start of the event.
The refund may be partial, subject to the deduction of any applicable administrative, banking, and financial fees.
Request made after the start of the event
No refunds will be issued, except in exceptional cases reviewed by the event organizers.
In the event of cancellation by the organizers:
The participant may choose to receive a full refund; or
Apply the credit toward a future edition or an equivalent event, where applicable.
In the event of postponement:
The registration will automatically remain valid for the new date;
The participant may request a refund within the timeframe specified by the organizers if they do not wish to attend on the new date.
Refunds will preferably be processed via the same payment method used for registration, subject to the operational timelines of financial institutions and payment processors.